Not Phrases but Practices
Our firm, through the actions of our partners and associates, will reflect the highest ethical standards at all times. Trust is an essential element of our industry. Our clients and collaborating carriers can expect our dealings with them to be honest and forthright – we will not waiver in our commitment to this principle.
We will always treat each other and those with whom we come in contact with dignity and respect. We are a global firm and embrace diversity of culture and religion in our workplace. We are open to the thoughts and opinions of others irrespective of race, creed or ethnic origin and relish the creativity which comes from collaborating with those who may view things from a different perspective.
Every Associate and Partner of IIB is empowered as a leader both in our workplace and the communities in which we work. We are confident of the firm’s support as we strive to implement innovation, efficiency and growth. IIB supports our community service activities recognizing the debt owed to a society which enables our firm to flourish.
We are a service organization. Our worth is measured daily by our clients and our collaborating carriers. We will consistently provide service at a level which exceeds expectation through our focus on quality.
We are loyal to our clients, our carriers, our firm and each other. We work together and are accountable to each other to provide the absolute best result for our clients. We are rewarded for our collaborative efforts without regard for individual credit. We recognize that we are of varying talents and abilities therefore a cooperative effort is the best effort for our clients.